Privacy Policy
Last updated: 2024-01-15
1. Introduction
Yet Technologies ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://web.yet.lu.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Request a quote
- Subscribe to our newsletter
- Communicate with us via email or phone
This information may include:
- Name and company name
- Email address
- Phone number
- Project details and requirements
Automatically Collected Information
When you visit our website, we may automatically collect certain information including:
- IP address (anonymized)
- Browser type and version
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process your requests and send quotes
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (hosting, analytics)
- Professional advisors (lawyers, accountants)
- Authorities when required by law
5. Cookies
Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies. Analytics data is collected anonymously without storing personal identifiers.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, and access controls.
7. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request limited processing of your data
- Portability: Receive your data in a portable format
- Objection: Object to processing of your data
To exercise any of these rights, please contact us at ask@yet.lu.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 3 years unless you request earlier deletion.
9. International Transfers
Your data is primarily stored within the European Union. If data is transferred outside the EU, we ensure appropriate safeguards are in place (Standard Contractual Clauses or adequacy decisions).
10. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact Us
For any questions about this Privacy Policy or our data practices, please contact:
Yet Technologies
15 Avenue Dr Klein
5630 Mondorf-les-Bains
Luxembourg
Email: ask@yet.lu
Phone: +352 621 436 580
13. Supervisory Authority
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Luxembourg data protection authority:
Commission Nationale pour la Protection des Données (CNPD)
15, Boulevard du Jazz, L-4370 Belvaux, Luxembourg
Website: cnpd.public.lu